Returns & Exchanges
At Da Milano, we strive to ensure your luxury leather goods exceed expectations, offering a seamless 30-day return policy for unused items in their original packaging. We are committed to providing a premium shopping experience that matches the timeless quality of our craftsmanship.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.
Quality Inspection
Ensure the product is in its original condition with all tags, dust bags, and authentication cards intact before our courier arrives for pickup.
Secure Packaging
Place the item back into its original shipping box to prevent damage during transit, ensuring the luxury finish remains protected.
Refund Processing
Once our artisans verify the item's condition at our warehouse, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing