Frequently Asked Questions

Everything you need to know about your luxury leather experience

What materials are used in Da Milano products?

All Da Milano products are crafted from 100% genuine top-grain leather, sourced from the finest tanneries and finished with high-quality hardware for lasting durability.

Does Da Milano offer a warranty on its products?

Yes, we offer a lifetime service warranty on all our leather goods, which covers manufacturing defects and hardware repairs at any of our exclusive boutiques.

How long does shipping take for online orders?

Standard shipping usually takes 3-5 business days for domestic orders. You will receive a tracking link via email as soon as your order is dispatched.

What is your return and exchange policy?

We offer a 14-day return and exchange policy for unused items in their original packaging. Please ensure the tags and authenticity cards are intact.

Do you provide international shipping?

Yes, Da Milano ships to several countries worldwide. Shipping costs and delivery timelines vary based on the destination and will be calculated at checkout.

How should I care for my leather bag?

To maintain the quality, avoid exposure to direct sunlight and moisture. Clean with a soft, dry cloth and store in the provided dust bag when not in use.